Usability Testing Provides a Win-Win Scenario

February 8, 2007 by Greg Schuessler.

Understanding how a user navigates, finds information and interacts with your Web site is extremely important and beneficial to both you and the user. Let’s make their life easier while increasing profits on our end!

Usability testing typically consists of the following:

• A one to two day process with 4-8 participants per day
• Tasks are performed individually which have been pre-determined
• Should take 1-hour approximately per session (You can’t test everything!)
• The Test Facilitator, also known as a Usability Specialist, watches and takes notes
• The computer screen can be recorded using software such as Camtasia Studio
  
• Business owners and sometimes the development team will watch the session from an observation room
• The results show what is working and what is not working

To learn more about Usability Testing check out the definition on Wikipedia.

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